How to Renew an SSL Order

How to Renew an SSL Order

Pay for the renewal

Our Billing System will generate an invoice for the renewal certificate seven days before it expires. Once your receive the invoice, please pay for it.

Configure the certificate in the Billing System

2.1 Log in to Billing system and locate the SSL service

2.2 Approve Certificate Authority for Validation

There are 3 options to approve Certificate Authority while you configure it in the Billing system:
  • HTTP
  • DNS TXT Record
  • Email
About how to approve the certificate request, please refer to How to Approve the Certificate Authority for Validation.

Download the issued SSL certificate file

After approving certificate request, the certificate will be issued shortly. There are two options to download the issued SSL file:
  • Download the SSL file provided in technical contact email
  • Downloading the SSL file from the Billing system.
About how to download the SSL certificate, please refer to How to Download an Issued SSL Certificate File.

Complete the certificate request (Windows-based Server Only)

Please skip this step if you generate a CSR on a Linux-based server.
If you generate a CSR on a Windows-based server, please complete the certificate request by referring to How to Complete a Certificate Request.

Apply the SSL to website

5.1 Apply the SSL on Windows IIS

Apply the SSL on Windows IIS requires a .pfx SSL file and its import password.
About how to apply the SSL on Windows IIS, please refer to How to Apply an SSL on Windows IIS.

5.2 Apply the  SSL on Apache or Nginx

Apply the SSL on Apache or Nginx requires a .crt file and a .key file. The .crt file can be downloaded via the step 3 Download SSL certificate. The .key file will be generated when you generate the CSR.
If you have a .pfx file, please convert the file to a .crt file and a .key file. About how to get the .crt and .key file, please refer to https://portal.databasemart.com/kb/a466/how-to-get-crt-key-and-private-key-from-_pfx-or-_pem.aspx.
When get the .crt file and .key file, you are ready to install the certificate.
For how to apply an SSL on Apache, please refer to How to Apply an SSL on Apache.
For how to apply an SSL on Nginx, please refer to How to Apply an SSL on Nginx.

5.3 Related Links

For guidance on applying certificates to other web services, please refer to the links below:

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