2.13.1 How to Reload OS from Websitepanel

How to Reload OS from Websitepanel

1 Introduction

This tutorial will show you how to reload OS for a VPS from Websitepanel. Three things you will need for a successful OS reloading are 1) Hostname, 2) OS version, and 3) password of ‘administrator’ or ‘root’. You will have to make sure to follow customer’s requirements if any. If the VPS is attached with D:\ (usually on SATA drive), make sure to leave it intact.

2 Retrieve Server Login Information

Once logged in one of our Websitepanel, ex. http://cp3001.databasemart.com, the first thing you need to do is to locate customer’s VPS package for retrieving server login credentials. Following the numbered sequence listed on the graph, you may send all the required information to your email address. You can also just copy all the required information to elsewhere as long as you have the access, such as Notepad.

3 Delete VPS

Go to ‘Virtual Private Servers’ and click red ‘x’ to delete the VPS. .
Check ‘Delete this Virtual Server’ to force deletion as shown in the graph below. If the VPS contains only one disk drive, i.e., C:\, you may leave ‘Do Not Delete VPS Files’ unchecked. If there is D:\ on the VPS, this box should be checked in order for leaving the second drive intact. Sometimes, if there are concerns about the data in the C:\ and customer would still like to retrieve data from it, you may leave this option checked. If this is the case, you will have to go to the host server of the VPS to rename the .vhd(x) file in the destination folder before creating new VPS.

4 Create New VPS

This step is same to the procedure listed from step 5. to 11. in Section 2.12.1. You should have the required information in hand to input hostname, password, and OS version from previous steps. If there was D:\ attached to the old VPS, log into host machine to attach the vhd file from Hyper-V manager.

Add Feedback