This tutorial demonstrates the steps for reloading OS for a VPS from SolidCP. Three things are required for a successful OS reloading and they are 1) Hostname, 2) OS version, and 3) password of ‘administrator’ or ‘root’. Make sure to follow customer’s requirements if there is any. If the VPS is attached with D:\ (usually on SATA drive), make sure to leave it intact.
2Retrieve Server Login Information
Once logged in one of our SolidCP, ex. cp3001.databasemart.com, the first thing to do is to locate customer’s VPS package in order to retrieve server login credentials. Follow the numbered sequence listed on the graph below, you may send all the required information to your email address in step 2. You can also just copy all the required information to elsewhere as long as you have the access, such as Notepad on your own workstation.
Go to ‘Virtual Private Servers’ and delete the VPS.
Check ‘Delete this Virtual Server’ to force the deletion as shown in the graph below. If the VPS contains only one disk drive, i.e., C:\, you may leave ‘Do Not Delete VPS Files’ option unchecked. If there is D:\ on the VPS, this box should be checked in order to leave the second disk drive intact. Sometimes, if there are concerns about the data in the C:\ and customer would still like to retrieve data from it, you may check up this option. If this is the case, go to the host server of the VPS and rename the .vhd(x) file in the destination folder before creating new VPS.
4Create New VPS
This step is same to the procedure listed from step 5. to 11. in Manual 2.12.1. Make sure to always have the required information (hostname, password, and OS version) in hand from previous steps. If there was D:\ attached to the old VPS, log into host machine to attach the vhd file from Hyper-V manager.