Problem

Sometimes your dedicated server is down and you can not reach the server via RDP while rebooted the server. KVM-over-IP Device is an useful tool to get your server's screen and control your server.

Note:

1) KVM-over-IP Device works for different dedicated servers. Please open a support ticket to request us to install it for you while you need it.
2) To avoid certificate warnings or error , please download and install our root public certificate.

Solution

Step 1. Install Java platform support

If you are using this KVM tool first and your computer has not installed Java plugin for your browser, please download and install it from https://kvm.databasemart.com

Step 2. Login our KVM site

a) Please access https://kvm.databasemart.com
b) Input the Username and Password
c) Click Login

Step 3. Login and navigate to the Control Panel

Step 4 Start to manager your server

At the Control Panel page, click the PGN Screenshot. You will go into LakotaKVM Manage Panel.

Step 5 Press Ctrl+Alt+Delete and login your Windows Operating System