How to Download an Issued SSL Certificate File

10. SSL&TLS > 02. SSL Purchase and Installation
How to Download an Issued SSL Certificate File

Introduction

There are two ways to download the certificate file:
  • Download the SSL file provided in technical contact email
  • Download the SSL file from the Billing system

1 Download attached SSL file in technical contact email

When the certificate is issued, the SSL file will be sent to your technical contact email account , which was created/ registered by you in the step of  How to Configure a Certificate in the Billing System.
Here is an example of a technical contact email :
Please download the certificate file from the attachment.
 
Note: The certificate file downloaded from email is a .pem file. If another format of the certificate file is needed, please follow the next step -- Download the SSL file from the Billing system.

2 Download the SSL file from the Billing system

2.1 Log in to the Billing system and locate the SSL service

  • Click Services > My Services. Choose the SSL service.
  • Scroll down the page to the bottom. Click Download Certificate.

2.2 Download certificate

  • Server Platform: Select the type of the web server where your website is located.
  • File Type: Select the File Type of the certificate as needed.
  • Click Download Certificate.
Note:
If a .pem file is needed, we would recommend you choose the File Type as A single .pem file containing all the certs.
If a .crt file is needed, the  Individual .crts (zipped) type would be recommended.

3 The next step

For getting a .pfx file of the certificate, please refer to How to Complete a Certificate Request.
To apply the SSL on Windows IIS, please refer to How to Apply an SSL on Windows IIS.
 
 
 
Article ID: 711, , Modified: February 24, 2021 at 12:50 AM

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